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Be Safe - Scam Watch Radar

Some material contained within this page is attributed to the ACCC as: 

© Commonwealth of Australia. 

Updated 11/02/2020

 

Romance scammers move to new apps, costing Aussies more than $28.6 million

 

Scammers are using new online platforms to take advantage of their victims, with dating and romance scams making up one fifth of losses across all scams reported to Scamwatch in 2019.


Australians reported almost 4,000 dating and romance scams in 2019, with losses of more than $28.6 million, and these numbers will be just the tip of the iceberg. Around 37.5 per cent of reports resulted in a loss, with an average loss of more than $19,000.

Beyond traditional online dating websites, the highest losses were from romance scams originating on Instagram and Facebook. Conventional dating platforms, such as Tinder or Match.com, also had high losses.

A new trend emerging in 2019 was scammers increasingly turning to apps like Google Hangouts, or online games such as Words with Friends and Scrabble to con their victims.

“We’ve seen an increase in reports from people who did not originally seek an online relationship but have been caught up in a dating and romance scam,” ACCC Deputy Chair Delia Rickard said.

“No longer are dating websites the only contact method for dating and romance scams, with an increasing number of reports coming from these emerging websites and apps.”
“Romance scams are particularly devastating because not only are there financial losses, but there is also an emotional toll for the victim, which can have lasting psychological impacts on people,” Ms Rickard said.

Scammers try to make their target fall in love with the persona they have created and quickly profess their love for the victim.

They will normally weave complicated stories about why they can’t meet in person and ask the victim to send money or provide financial aid so they can travel to meet them.
While less common, there have also been instances of scammers meeting their victim in person and requesting money.

If the person sends money, the scammer will ask for more, and if they don’t, the scammer may become aggressive or use guilt to manipulate their victim.

“If you’re interacting with someone online, it’s important to be alert and consider
he possibility that the approach may be a scam,” Ms Rickard said.

“Don’t give out personal information, including your financial details, to anybody you haven’t met in person, no matter who they say they are, and don’t share intimate photos or use webcams in an intimate setting.”

“Don’t agree to carry packages internationally or agree to transfer money for someone else as you may be inadvertently committing a crime.”

“If you become concerned by the conversation, such as if the person is asking for ‘favours’ or money, cease communication,” Ms Rickard said.

People who think they may have provided their banking details to a scammer should contact their bank or financial institution as soon as possible.

© Commonwealth of Australia. 

 

Scams targeting Australia Post customers

Australia Post has been made aware of fraudulent text messages that are circulating advising customers that they have a parcel being delivered and prompting them to click on a link to confirm details.

The text message asks you to click on a link that isn't related to Australia Post. The links lead to various scam websites and should not be trusted.

The scammers will direct you to a ‘reward’ which asks for your banking information.Please do not provide your banking information – this is how scammers can take money from your accounts.

Due to the way mobile phones combine conversations these scams can appear in the same conversation view as legitimate Australia Post text messages.

Please note that Australia Post will never email or text message you asking you to click on a link to print out a receipt/label for parcel collection/tracking or to access your package. Nor will Australia Post ask you to send an email containing any personal or financial information, including any form of ID, passwords, credit card details and account information.

If you are in doubt about the authenticity of an email, text message or phone call, please delete immediately or hang up.

If you believe you have sent any personal information to a scam email address or entered it into a scam website and are worried that your identity may have been stolen, please call ID CARE on 1300 432 273 as they provide free services to victims of identity theft.

 Article Courtesy of Australia Post

IDENTITY THEFT ON THE RISE

DON'T LET THEM GET YOU

 Scams reported to the ACCC involving identity theft or the loss of personal/banking information have cost Australians at least $16 million this year, and this figure is likely to be just the tip of the iceberg

Four in 10 Scamwatch reports in 2019 involve attempts to gain information or the actual loss of victims’ information.

“If you think scammers might have gained access to your personal information, even in a scam completely unrelated to your finances, immediately contact your bank,” ACCC Deputy Chair Delia Rickard said.

“Timeliness in alerting your financial institution is absolutely crucial, and will give you the best possible chance at recovering your funds.”
Some of the ways scammers obtain personal or banking information are:

• phishing emails and text messages which impersonate banks or utility providers seeking your login details
• fake online quizzes and surveys
• fake job advertisements
• remote access scams in which the scammer has direct access to everything on your computer
• sourcing information about you from social media platforms
• direct requests for scans of your driver’s license or passport, often in the course of a dating and romance scam.

“No one is really selling an iPhone for $1, or rewarding the completion of a survey with expensive electronic goods or large gift vouchers. They’re scams to get your valuable personal information,” Ms Rickard said.
“The identity thieves can make victims’ lives a nightmare. They’ll change the victims’ phone carrier so they lose service and set up mail redirections so they’re in the dark about what’s going on.”

Scammers can empty victims’ bank accounts, take out tens of thousands of dollars in bank loans under victims’ names, and purchase expensive furniture or electronics under ‘no-repayments for 12 months’ schemes.
Lost personal information also leaves victims more susceptible to future scams. Scammers will use the victim’s personal information to seem more convincing in cold calls.

“The trick is to be alert to the signs. If your mobile phone suddenly loses coverage, you haven’t received expected electronic or physical mail, or you receive unexpected notifications from a financial institution, call your bank.”

If you have been the victim of identity theft, contact IDCARE on 1300 432 273. IDCARE can guide you through the steps to reclaim your identity.

 

© Commonwealth of Australia.

 

JUNE 2019 LOSSES FROM SCAMS

 

© Commonwealth of Australia.

The ACCC and Scams Awareness Network are pleased to announce this year’s Scams Awareness Week will be held from 12-16 August 2019.

The annual Scams Awareness Week aims to minimise the impact of scams on the community by raising awareness and promoting education on ways to detect and therefore avoid scams.

The week provides an opportunity for Australian government agencies, businesses and community groups to work together and provide a cohesive public awareness campaign to help reduce the impact of scams.

If your organisation would like to be involved or would like to support the initiative as a campaign partner, please email us at HERE for more information.

 

  

Facebook Messenger is supposed to be fun, until it's not..

Published by GLH PC Help

The latest in a spay of Phishing Scams is using your Facebook Messenger by hackers gaining access to your Messenger and sending a link to your contact list. See Below, this was actually sent to me. 

 

Then of all things you click it and you come here. See Below

Seemingly its to login to Facebook to see the video it mentions.

 

DO NOT ENTER YOUR DETAILS

Immediately change your Facebook Password and Security Question(s)

 

This scam has been reported to the ACCC.

 

If you have been affected please report this here

  

Monthly average losses to NBN scams almost triple in 2019


17 June 2019
 
Australians are losing more money to NBN scams, with reported losses in 2019 already higher than the total of last year’s losses.

Consumers lost an average of more than $110,000 each month between January and May this year, compared with around $38,500 in monthly average losses throughout 2018 – an increase of nearly 300 per cent.

“People aged over 65 are particularly vulnerable, making the most reports and losing more than $330,000 this year. That’s more than 60 per cent of the current losses,” ACCC Acting Chair Delia Rickard said.

“Scammers are increasingly using trusted brands like ‘NBN’ to trick unsuspecting consumers into parting with their money or personal information.”

Common types of NBN scams include:

  • Someone pretending to be from NBN Co or an internet provider calls a victim and claims there is a problem with their phone or internet connection, which requires remote access to fix. The scammer can then install malware or steal valuable personal information, including banking details.

  • Scammers pretending to be the NBN attempting to sell NBN services, often at a discount, or equipment to you over the phone.

  • Scammers may also call or visit people at their homes to sign them up to the NBN, get them a better deal or test the speed of their connection. They may ask people to provide personal details such as their name, address, date of birth, and Medicare number or ask for payment through gift cards.

  • Scammers calling you during a blackout offering you the ability to stay connected during a blackout for an extra fee.
It is important to remember NBN Co is a wholesale-only company and does not sell services directly to consumers.

“We will never make unsolicited calls or door knock to sell broadband services to the public. People need to contact their preferred phone and internet service provider to make the switch,” NBN Co Chief Security Officer Darren Kane said.

“We will never request remote access to a resident’s computer and we will never make unsolicited requests for payment or financial information.”

“If someone claiming to work ‘for the NBN’ tries to sell you an internet or phone service and you are unsure, ask for their details, hang up, and call your service provider to check if they’re legitimate. Do a Google search or check the phone book to get your service provider’s number, don’t use contact details provided by the sales person,” Ms Rickard said.

“Never give an unsolicited caller remote access to your computer, and never give out your personal, credit card or online account details to anyone you don’t know – in person or over the phone – unless you made the contact.”

“It’s also important to know that NBN does not make automated calls to tell you that you will be disconnected. If you get a call like this just hang up.”

“If you think a scammer has gained access to your personal information, such as bank account details, contact your financial institution immediately.”
 
More information about NBN scams is available online at: nbnco.com.au/scamadvice 
 

 

Some email's are better left UN-Read

15/06/2019

Published by GLH PC Help

 

It's best not to assume that your email provider or program will pick up all the nasty stuff, scammers are getting quite good at pulling the wool over your eyes. This little pile of coal just arrived in my Inbox, so off to the Laptop that is off net where I can poke a little deeper without getting soldiers coming out of a wooden hoarse.

With TAX time so close we need to be extra cautious when responding to emails and opening links from what look like official TAX correspondence. The images below show a new scam targeting UK citizens that may be expecting a refund.

 The email looks somewhat genuine except for an error just after the word Refund. Even the email address used looks OK... However the link in the email is defiantly not! Money can make us blind to what we are actually reading.

Whatever you do, Don't click an unknown link. Hover above the link to see where it goes first.

 

Scammers May Be Using your DNA to Steal your Identity and Leave you Broke

Stay Safe — Use a Reputable DNA Testing Company

  • Always stick with the Big 5 DNA testing companies if you want to use DNA test data for genealogy and family history research: 23andMe, AncestryDNA, Family Tree DNA, Living DNA and MyHeritage DNA.
  • Beware of “fly by night” companies that you’ve never heard of or that don’t provide a way to match and connect with other DNA testers on their site. Do your research and check the List of DNA Testing Companies at the International Society of Genetic Genealogy Wiki.
  • Avoid Review Sites on the Internet. Many of the review sites that you find out on the Web tend to be “gamed” . . . meaning that they accept payment for posting positive reviews or use affiliate links to make income on positively reviewed products (especially without full disclosure as to the affiliate relationship). For reliable reviews of DNA test kits, stick with reputable review sites. See The Best DNA Ancestry Test, a review from the Wirecutter website.

Watch DNA Prices — Not Too Low and Not Too High - Just Right

Remember that I recently predicted that the lowest price we would see during National DNA Day is $49 USD for a basic autosomal DNA test (and that won’t include shipping)!

  • Watch out for super low prices such as $29 USD or $39 USD for a DNA testing kit. Many of these tests are only for the DNA collection materials (spit or swab) and then you are required to pay extra to actually get your results!Here is an example: While this item from Grant Enterprises via Amazon might look like the 23andMe DNA test kit (the basic Ancestry Service kit, normally $99 USD) now on sale for $59 USD. This vendor is selling the “saliva kit” for $49 USD on Amazon.

 

 

PayPal

PayPal users are being warned over a new scam designed to harvest confidential details such as username, password and credit card details.

The scam spoofs the e-commerce company in an email using PayPal in the display name and address, with the subject advising customers there has been “unusual activity on their account”.

In the body of the email, a poorly written paragraph advises customers access to their account has been limited due to “suspected and illegal” use.

It advises the recipient they must click a link to confirm their account within 24 hours.

The poor grammar is an indicator this email is a scam (Supplied)

Unsuspecting victims who click the link are redirected to a PayPal branded phishing page which scammers would use to hijack their login and credit card credentials.

These could be used to make unauthorised transactions or for identity theft.

Email security company MailGuard first discovered the scam and said while the email includes official PayPal branding, it is “less sophisticated” than other email scams spoofing the company intercepted in the past.  

“An unusual subject line and jolted sentence structures (including grammatical errors within the subject body) are hints that the text isn’t the work of a professional,” explained MailGuard.

 © Commonwealth of Australia.

Vulnerable consumers lose record amount to scammers

3 May 2019

Australians who are older, Indigenous or have disability reported record losses in 2018 according to the ACCC’s annual Targeting Scams report released this week.

Australians aged over 65 submitted over 26,400 reports to Scamwatch in 2018, with losses of over $21.4 million. This represents an increase of five per cent in reports but 22 per cent in losses.

“Scammers will scour dating sites and social media for older Australians who have recently divorced or lost a long term partner, taking advantage of those who are inexperienced with these sites and may be in a vulnerable emotional state,” ACCC Deputy Chair Delia Rickard said.

“Investment scams are the most financially harmful because the scammers invest time and money into convincing sales pitches, flashy websites and even glossy brochures.”

Older Australians looking to grow their nest eggs but who instead get caught up in investment scams reported losses of $7.6 million, and those misled through fake relationships reported losses of $5.8 million to dating and romance scams.

“Scammers will start with a cold call to their victim promising low risk investments for high returns. They may spend months grooming their victims and once a victim invests, they’re quickly convinced to put more and more money in. As soon as the victim tries to cash in on their investment, the scammer quickly disappears,” Ms Rickard said.

Scamwatch received over 7800 reports from people with disability or who identified themselves as having a chronic illness with over $8.7 million in losses. These Australians also reported higher losses per report to investment scams and dating and romance scams when compared with those that did not identify as having a disability or chronic illness.

Indigenous Australians also reported record losses in 2018. Scamwatch received 2434 scam reports from Indigenous people with losses exceeding $3 million – a 79 per cent increase compared to 2017. Investment scams were the most financially harmful with $1.1 million reported lost.

“The ACCC is committed to continuing our education and awareness efforts including our Indigenous outreach work and distribution of our Little Black Book of Scams. As vulnerable consumers can be difficult to reach through traditional channels we also encourage the wider community to assist in warning these consumers about scams.” Ms Rickard said.

The ACCC encourages people to visit www.scamwatch.gov.au to report scams so we can warn others about them and learn more about what to do if they’re targeted by scams.

© Commonwealth of Australia.

Scams cost Australians half a billion dollars

29 April 2019

Australians lost almost half a billion dollars to scammers in 2018 according to the latest figures in the ACCC’s Targeting Scams report released today.

“Total combined losses reported to Scamwatch and other government agencies exceeded $489 million – $149 million more than 2017,” ACCC Deputy Chair, Delia Rickard said.

“And these record losses are likely just the tip of the iceberg. We know that not everyone who suffers a loss to a scammer reports it to a government agency.”

Investment scams are the most financially devastating scams at $86 million, an increase of more than 34 per cent compared with 2017.

Dating and romance scams also represent significant losses increasing from $42 million in 2017 to $60.5 million in 2018.

“These extraordinary losses show that scammers are causing significant financial and emotional harm to many Australians,” Ms Rickard added.

“Scammers are adapting old scams to new technology, seeking payment through unusual methods and automating scam calls to increase their reach to potential victims.”

In 2018, more than 378,000 scam reports were submitted to the ACCC’s Scamwatch, the Australian Cybercrime Online Reporting Network (ACORN) and other federal and state-based government agencies such as the Australian Taxation Office (ATO).

In late 2018, many thousands of Australian households were hit with automated phone calls from scammers impersonating the ATO threatening arrest for unpaid taxes.

In November, reports of the ATO scam increased more than 900 per cent, indicating the scammers were engaged in a concentrated campaign to scam as many Australians as possible.

“Scammers are using pressure and fear tactics combined with technology to trick people into parting with their money,” Ms Rickard said.

“Scammers increasingly ask for money via iTunes cards, Google Play cards and cryptocurrencies to avoid the anti-scam measures employed by banks and money laundering detection systems.”

Australian businesses are also being targeted by sophisticated ‘business email compromise scams’ with reports of losses to Scamwatch and other agencies exceeding $60 million in 2018.

Scammers are hacking businesses’ email systems and impersonating key personnel in emails. They request changes to regular bank account details so that money is transferred to the scammer’s account instead of where it should normally go. Many businesses are caught off guard because the emails appear genuine.

“The ACCC has been working with banks, financial intermediaries and online classified sites to disrupt scams, but this year we, along with the ACMA and ACSC, would also like to see social media platforms and telecommunications providers doing more to limit the ability of scammers to connect with victims,” Ms Rickard said.

The ACCC encourages people to visit www.scamwatch.gov.au to report scams so we can warn others about them and learn more about what to do if they’re targeted by scams.

 © Commonwealth of Australia.

Warning about fake charity scams

Scammers are increasingly using fake charities or impersonating real charities to take advantage of people’s generosity and compassion, with losses reported to the ACCC’s Scamwatch increasing steadily over the past four years.

This week is Charity Fraud Awareness Week and Scamwatch is warning people to watch out for fake charities and offering some quick and easy precautions to take to ensure their money goes towards a legitimate charity organisation.

So far in 2018, Scamwatch has received 689 reports of fake charities scams with more than $320,000 in reported losses. This compares to the whole of 2017 where reported losses were $313,563.

“Australians are very generous, donating billions each year to thousands of different charities. Unfortunately scammers are increasingly using people’s generosity against them by setting up fake charities to fleece them,” ACCC Deputy Chair Delia Rickard said.

“This is a particularly appalling scam as beyond just stealing money from unsuspecting victims, the scammers also take money meant for legitimate charities. Donations are the lifeblood that supports charities and their ability to help people in need.”

Fake charities operate in a number of different ways. Scammers may approach people on the street (for example posing as a monk, or a collector for a specific cause) or at their front door. Scammers may also set up fake websites which look similar to those operated by real charities. Some will call or email people requesting donations.

“Fake charity approaches occur all year round and often take the form of a response to real disasters or emergencies, such as floods, cyclones, earthquakes and bushfires. The ACCC has seen horrific examples of charity scammers taking advantage of high profile tragedies like the Black Saturday bushfires and following last year’s Bourke Street tragedy. We’ve also seen some recent examples of charity scammers using the current drought to rip off people,” Ms Rickard said.

“The scammers have no shame. If they’re not creating fake charities, they will impersonate real ones like the Red Cross, RSPCA, or Rural Fire Service.”

“It’s important people are aware of these scams and take precautions to ensure their money is going to a genuine charity,” Ms Rickard said.

People can ensure their donation is going to a legitimate charity by phoning them directly or making a donation via their website. They can check the charity is legitimate by first looking up their credentials on the publicly available Australian Charities and Not-for-Profits Commission (ACNC) website.

“Legitimate charities do employ door knockers and street collectors. But rather than just hand your money over, ask to see their identification and don’t be shy about asking questions about the charity such as how the proceeds will be used. If you have any doubts about who they are, do not pay, go the charity’s legitimate website and pay through there.” Ms Rickard said.

“Also, avoid any arrangement with a stranger that asks for up-front payment via money order, wire transfer, international funds transfer, pre-loaded card or electronic currency, like Bitcoin. Legitimate charities don’t solicit donations in this way,” Ms Rickard said.

 

Further information is available online about Charity Fraud Awareness Week. They can also follow @scamwatch_gov on Twitter and subscribe to Scamwatch radar alerts to keep up to date with advice for avoiding the latest scams.

© Commonwealth of Australia.

Payment demanded by gift card? It's a scam...

26 March 2019

Gift cards are increasingly the payment method of choice for scammers. Scamwatch reports show more than $5 million was lost in 2018, a 38 per cent increase compared with 2017.

iTunes cards accounted for $3.1 million in losses — a 156 per cent increase from the $1.23 million reported in 2017. However Scamwatch has also seen an increase in reports involving other gift cards such as Google Play, Amazon, and Steam cards, and Australia Post Load & Go prepaid debit cards.

Losses to scams where non-iTunes gift cards were used as payment increased by 530 per cent in 2018 to around $1 million.

“Scammers like to get gift cards as payment as it’s easy for them to quickly sell them on secondary markets and pocket the cash,” ACCC Deputy Chair Delia Rickard said.

“It’s concerning that the scammers are now demanding payment in other forms of gift cards. This is likely in response to scam warnings about using iTunes cards for paying scammers that are in stores like supermarkets and on the cards themselves.”

“It’s clear the scammers are diversifying their payments to try get around these warnings, so it’s vital people are aware that no legitimate company or government agency will ever ask you to make a payment with any sort of gift card,” Ms Rickard said.

There are several common types of scams involving gift cards:

ATO impersonation scams

  • The scammer pretends to be from the Australian Taxation Office and claims there is a warrant for their victim’s arrest. The scammer asks the victim to pay an immediate ‘fine’ using gift cards or bitcoin, and claims police will come and arrest them if not.

Catch-a-hacker scam

  • The scammer calls and pretends to be from a law-enforcement agency or internet provider and convinces the victim they are trying to trace the location of a hacker who has compromised the victim’s computer. They claim they can do this by sending money from the victim’s bank account or via gift card serial numbers.

Victims are also tricked into giving up personal details with the promise of gift cards. Scammers entice victims to participate in surveys by promising gift cards as a prize, however the surveys extract personal information such as your name, date of birth, address details and even financial details like your credit card or bank numbers.

“If anyone asks for payment using a gift card, it is a scam, simple as that,” Ms Rickard said.

“If you paid a scammer with a gift card, report it as soon as possible. Call the company that issued the gift card and tell them the gift card was used in a scam. It’s very difficult to get your money back but the sooner you report it, the better your chances.”

Businesses that sell iTunes, Google Wallet and similar gift cards are encouraged to inform their staff about these scams so that they can help warn customers.

“If staff are informed they can identify the warning signs of a scam when they notice a customer spending large amounts of money on gift cards,” Ms Rickard said.

© Commonwealth of Australia.

Don't swipe right on a scammer this Valentine's Day

Scamwatch is urging tech-savvy daters to be on the lookout for romance scammers this Valentine’s Day as data shows these scams are increasingly happening through social media and dating apps.

“Scammers tend to go where people are, and in the dating world that increasingly means on social media and dating apps,” ACCC Deputy Chair Delia Rickard said.

Women are particularly at risk to losing money to romance scams with Scamwatch data showing they are four times more likely to report losing money compared to men.

Scamwatch received nearly 4000 reports of dating and romance scams last year, with losses of over $24.6 million – a 20 per cent increase from 2017. Women reported a total financial loss of almost $20 million while men reported a total loss of almost $5 million. People aged 45 to 64 were the most affected.

Social media is the most common contact method used by scammers to engage their victims. However Scamwatch is seeing increasing reports of romance scammers using mobile apps like Tinder, Facebook Messenger and Viber. Losses reported where the scammer and victim met on an app have increased more than 300 per cent in the past two years.

Romance scammers begin by establishing trust to form a relationship, then start making up stories about needing money to help cover costs associated with illness, injury, business expenses, duty or customs fees, legal costs, family costs, and travel.

The scam can continue for years and Scamwatch receives many heart breaking stories about the financial and emotional toll they take.

“Finding potential new love is exhilarating but that can make it easy to miss the red flags that point to you falling for a scammer,” Ms Rickard said.

“Be careful if someone you don’t know makes contact on social media and presents themselves as a ‘too good to be true’ catch. It’s likely they’ve done some research on you beforehand to find out things about you to create an instant bond.”

“On apps, it can be trickier as the whole point is meeting new people. However, nearly all romance scammers will eventually reveal their intentions, which is getting your money. If you’ve only ever known the person online or through an app, don’t give them money. You may think you love them and want to help, but they’ll just break your heart, and deplete your bank account,” Ms Rickard said.

“It can pay to trust your head over your heart. If you have any doubts about someone you have met online or an app, doing a Google search on their name and pictures can often reveal scammers. Go to Scamwatch.gov.au to learn more about how you can tell if a romance scammer has you in their sights.”

Warning about 'emergency' text messages

Scamwatch is warning members of the public about a spate of text messages asking for emergency assistance. These messages are coming from phone numbers not in your mobile contacts. For example, the text message might read, ‘Please call me back right away. It is an Emergency I need your help!’

People who have called the number back report being verbally abused by a recording on the other end. This is a new and emerging issue. While people have not yet reported losing money as a result of these calls, you may find the content of the recording distressing. Scamwatch therefore advises that you exercise caution or do not respond to these text messages.

 © Commonwealth of Australia.

MORE SCAMS TO WATCH FOR:

Australian post scam: Scam attempts to redirect the victim to a fraudulent Post Bill Pay website

Netflix scam: Email scam gives the appearance of being sent from the streaming service and advises Netflix has been blocked because of a problem with billing.

Telstra phone scam: Man hit with more than $10,000 in charges after scammers opened 10 mobile accounts in his name without his permission or knowledge.

Fake Indian call centre scam: Telstra customers are being warned over an Indian call centre scam attempting to trick victims into handing over sensitive information that could be used for identity theft.

NBN robocall scam: Sophisticated NBN robocall phone scam has been targeting areas of the country where installations are currently underway.

Energy Australia scam: Email scam uses the large database and established brand credibility of EnergyAustralia to lure victims into downloading a malicious file

Optus email scam: An email purporting to be from Optus tells the recipient told a document is available for them to download. Once click, their computer is infected.

Valentine's Day scam: Romance scammers actively engage with victims, slowly building an online relationship before asking for money

Telstra email scam: Email-based cyber-attack uses Telstra branding to trick customers into clicking a link that can infect their computer with a malicious file used to steal information.

Netflix email scam: Email tells users their account has been suspended in an attempt to trick them into clicking a link which leads to a Netflix-branded phishing page used to steal personal information.

Apple Store email scam: The phishing scam involves an email purporting to be from Apple Store, which informs customers they have a PDF receipt from a recent purchase.

ATO phone scam: Phone calls claiming to be from the ATO attempt to fool people into handing over money by claiming they are about to be arrested over unpaid taxes.

'SIM swapping' scam: Hackers can gain access to your bank account, email and social media with just a simple phone call to a mobile operator.

Post-storm roof scam: The men knock on the door of Australians after wild weather and say the roof must be replaced as it's about to cave in. One lady handed over $156,000 for work that did not need to be done.

Police phone scam: Scammers are posing as police officers to try and dupe people into handing over financial information.

Ransom email scam: Scammers are sending ransom emails containing terrifying threats designed to frighten people into handing over their money.

Telstra email bill scam: A legitimate-looking email bill that directs users to a malicious website that will deliver malware to their computer.

Facebook scam: Users receive messages from the accounts of friends and family, telling them they can win money by clicking on a link that will infect their computer. The message is from a scammer who has hacked your friend’s account or created a “copy” profile by stealing their images and information

Wealthy suburb scam: An elaborate scam saw a man hand over a $40,000 car without receiving a cent.

© Commonwealth of Australia.